SkylineShopper, owned and operated by Midway Techsolution, values your privacy and is committed to protecting your personal data. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website www.skylineshopper.shop or interact with us through other means.
By using our website or services, you consent to the data practices described in this policy. If you do not agree with the terms, please do not use our site.
1. Information We Collect
We may collect the following types of personal and transactional data:
a. Personal Information
- Full name
- Email address
- Mobile number
- Shipping and billing address
- Payment details (processed via secure third-party gateways)
- Account credentials (if you register)
b. Order & Transactional Information
- Product details
- Order history
- Delivery status
- Refund/Return requests
c. Technical & Usage Information
- IP address
- Browser type and version
- Device type
- Pages visited and time spent
- Cookies and web beacons for session management and analytics
2. How We Use Your Information
Your data helps us to:
- Process and deliver your orders
- Provide customer service and support
- Communicate order updates, promotions, or account notifications
- Personalize your shopping experience
- Improve our website and product offerings
- Ensure security and detect fraud
3. Cookies & Tracking Technologies
We use cookies and similar tools for:
- Session tracking
- Cart management
- User preferences
- Analytics (via services like Google Analytics)
You can choose to disable cookies via your browser settings. However, some features of our website may not function properly.
4. Sharing Your Information
We do not sell or rent your personal data to third parties. However, we may share data with:
- Trusted third-party service providers (e.g., payment gateways, logistics partners, analytics tools) only as necessary to fulfill services
- Government authorities if required under law or in case of fraud/investigation
- Internal staff and employees under strict confidentiality
All data sharing is done in compliance with the Information Technology Act, 2000 and relevant data protection rules under Indian law.
5. Data Retention
We retain your data for as long as necessary to fulfill the purpose for which it was collected, including legal, accounting, or reporting requirements.
You can request deletion of your account/data by contacting us at support@skylineshopper.shop. However, certain data may be retained to comply with legal obligations.
6. Data Security
We follow industry-standard practices to protect your data:
- SSL encryption for all transactions
- Secure payment gateways (we do not store card details)
- Limited access to authorized personnel
- Firewalls and threat monitoring on our servers
While we strive for full security, no method of transmission over the Internet is 100% secure.
7. Your Rights (Under Indian Law)
As per the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, you have the right to:
- Review the information provided to us
- Request corrections or updates
- Withdraw consent at any time (where processing is based on consent)
To exercise these rights, email us at support@skylineshopper.shop.
8. Children’s Privacy
Our site is not intended for children under 18. We do not knowingly collect data from minors. If you believe a child has submitted personal data, contact us for removal.
9. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for their privacy practices and encourage you to review their privacy policies before providing any personal information.
10. Policy Updates
We may update this Privacy Policy from time to time to reflect legal, technical, or business changes. Changes will be posted on this page.
Your continued use of the site after any updates indicates your acceptance of the revised policy.
11. Grievance Officer
As per Indian IT Rules, the Grievance Officer for SkylineShopper is:
Email: support@skylineshopper.shop
Phone: +91-8197498530
Working Hours: Monday to Saturday, 9:00 AM – 6:00 PM
12. Contact Us
For questions, concerns, or complaints regarding this Privacy Policy or your data, contact:
📧 Email: support@skylineshopper.shop
📞 Phone: +91-8197498530
🕘 Support Hours: Monday to Saturday, 9:00 AM – 6:00 PM
Thank you for trusting SkylineShopper. Your privacy is our priority.